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Balance wheel not rotating 2001 LSZ-1

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Helene View Drop Down
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    Posted: 08 February 2018 at 3:25pm
Hi,

Somehow needle bent or machine bent needle in binding I was sewing (in reverse) and jammed machine, wheel would not rotate. Ended up having to cut needle in half with snips and then work lower part of needle and fabric out. Now wheel will not rotate at all to lower or raise needle. Motor seems to be okay.

How do we diagnose what is wrong? Not very mechanical... Are parts even available for this age machine or is it easier to replace machine? No one local that will work on this type of machine for us.

Older model purchased 8-2001.

Thank you for any assistance.

Helene
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MattGrant View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MattGrant Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2018 at 5:44pm
Hi Helene,

The hook is likely jammed in the lower race of the machine. You will need to release the two retaining clips (black plastic) by the bobbin. Do so by pivoting each out away from the center. Then the retaining ring and the hook should come out of the machine. Now check if the machine rotates. Please follow your guidebook instructions titled "Removing the Hook to Clean the Shuttle Race Guide and Free Thread Jams" to reassemble.

We do have the guidebook available here:

https://www.sailrite.com/PDF/2016-Ultrafeed-Guidebook-lores.pdf

Please contact us to create a support case if you need more help.
Best Regards,
Matt Grant
Sailrite


Best Regards,
Matt Grant
Sailrite
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Helene View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Helene Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2018 at 8:05pm
Hi Matt,

Thank you for the fast reply! Will be able to take a good look at this weekend. Thank you for the pdf. Will let you know if that works!

Thanks again,
Helene
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MattGrant View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MattGrant Quote  Post ReplyReply Direct Link To This Post Posted: 09 February 2018 at 1:04pm
Let me know if you have further questions.
Best Regards,
Matt Grant
Sailrite
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Helene View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Helene Quote  Post ReplyReply Direct Link To This Post Posted: 16 November 2018 at 2:09pm
Hi Matt,

Updating to let you know this did work and the wheel is rotating. Our house flooded just after posting the original question, lots of repairs and have just now gotten to the machine. Thanks for your help!

Helene
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MattGrant View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MattGrant Quote  Post ReplyReply Direct Link To This Post Posted: 16 November 2018 at 2:20pm
Hi Helene,
So sorry about the flooding!

Glad to hear that this freed it. Let me know if you need further help.

Best Regards,
Matt
Sailrite

Best Regards,
Matt Grant
Sailrite
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